Ax-lightness engage Betriebsanleitung PDF herunterladen (Seite 10)

A note on wear

Bicycles components are subject to wear due to nor-

mal and proper use. The wearing rate depends on

care and maintenance, bicycle usage and environ-

mental conditions, such as UV light, rain, mud, dust,

and sand.

Some AX-Lightness and engage components require

regular care and maintenance. But even with the best

maintenance all components will reach sooner or

later the end of their service life, depending on the

intensity and the conditions of use.

The following AX-Lightness and engage components

are especially subject to wear due to the nature of

their intended use and not covered for wear under

this warranty:

• The covering material of saddle that is subject to

compression, abrasion and soiling.

• The brake pads

(a) and the braking surfaces of the

rims

(b): Once the yellow marks are visible on the

braking surfaces, the rim must be replaced.

• The chainrings of the crankset

abrasion caused by the chain and stone chippings.

• Grips and bar tape (d) are subject to compression,

abrasion and soiling.

• The lubricants and seals of the bearings.

Terms of guarantee

AX-Lightness and engage

Crash Replacement

Accidents and falls can result in damage due to

the high forces of impact. This aects functionali-

ty and in some cases even the safety of AX-Light-

ness and engage components.

For this reason in 2011 we introduced our Crash

Replacement programme for rst owners (the

person who bought the product from us or one

of our distributors) that covers all parts for a peri-

od of four years from the date of purchase.

Crash Replacement means: It doesn’t matter

whether you had a hard fall or an accident,

whether your AX-Lightness and engage product

is no longer in working order due to excess stress,

or whether for any other reason the functionality

of the part or your safety is compromised, AX-

Lightness and engage will give you a discount of

up to 30% o the purchase price for a new part.

We will still meet our warranty obligations

through our AX-Lightness and engage distribu-

tor, at no cost if the damage is already covered

by our warranty.

We will repair the damage for you if repairing

the damage not covered by warranty is less ex-

pensive than Crash Replacement. We oer this

service so that you can enjoy your high-quality

carbon components again as quickly as possible.

We reserve the right to inspect damage and de-

cline Crash Replacement if we determine that

the damage was caused wilfully, through im-

proper use or if the damage is only of an optical

nature.

Terms and conditions of

Crash Replacement

Crash Replacement works like this:

The damaged part can only be replaced by an

identical part.

Crash Replacement can only be claimed within

a period of four years after the date of purchase

by the rst buyer.

In the rst two years after purchase the discount

is 30%; in the third and fourth year 20%.

Crash Replacement does not cover wilfully

caused damage or damage as a result of im-

proper use.

To claim Crash Replacement simply send the

damaged AX-Lightness or engage item with a

complete damage report and a copy of the in-

voice to AX-Lightness or engage.

Please note: The end customer, not the dealer,

must send in the item!

Please clearly and concisely describe how the

damage was caused. This information is impor-

tant so that we can use it as a reference point

when we inspect the parts.

Crash Replacement is a voluntary service from

AX-Lightness and engage. We reserve the right

to make changes to these terms and conditions.

In case of any inquiries, please contact our

AX-Lightness and engage service centre.

For more information visit us at

www.AX-Lightness.de or at

www.engage-bikes.de

AX-Lightness GmbH

Am Steinkreuz 12

D-95473 Creußen

Phone: +49 9270 91513-0

Fax: +49 9270 91513-30

1716

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